ARE YOUR PRODUCTS TESTED ON ANIMAL?
No, Dancoly products are not tested on animals.
ARE YOUR PRODUCTS SAFE?
We proudly say yes. We are guided by the stirctest standards to ensure our products perform safely on our scalp and hair. We are also registered in The National Agency of Drug and Food Control or known as Badan Pengawasan Obat dan Makanan (BPOM). After all, our products only contains natural ingredients and paraben-free.
DO I NEED AN ACCOUNT TO ORDER?
You can order as a “Guest” but we will redirect you to register an account for faster checkout and payment. You can check your order status and you don’t have to re-inputting the customer details every time you want to make a purchase.
CAN I PAY BY CREDIT CARD?
No, only via Bank Transfer.
IS IT POSSIBLE TO PURCHASE IN BIG QUANTITY?
Yes, it is. If you need bigger quantity, please send an email to firstname.lastname@example.org. or you can text us at 081281916011 (whatsapp available).
IS MY PERSONAL INFORMATION KEPT PRIVATE?
Dancoly guarantees to keep all of the information you’ve provided private and safe. We will not disclose it to other parties.
ORDER PROCESSING TIME
We only process your order during our working days from Monday to Friday from 10 am – 5 pm. We ship every day except Weekend and public holiday.
All confirmed orders will be processed on the following day.
SHIPPING RULES AND RESTRICTIONS
- Dancoly does not responsible for any risk of loss of the merchandise after “JNE or TIKI” delivers to the designated address.
- Customers are responsible if the shipping company cannot deliver the goods on time due to incomplete address, no recipient at the address or the recipients rejects the goods. Checkout Unsecured loans 4u for help.
- If the goods are returned to us, customers are obligated to pay the shipping fee one more time if the mistakes are due to customer’s conditions.
- If there are any shipping errors coming from Dancoly, we guarantee that we will give free shipping to the customers.